Open Source Solutions

TRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS! OTRS combines a nice design with ease of use - it's simple to install and configure with an intuitive interface, but powerful enough to handle high volume requests. We are pleased that the MySQL database continues to serve well as the high-performance backend for OTRS.

MailCleaner is a full and free server-side email filtering solution. It can be installed on almost any x86 compatible hardware and act as a  SMTP gateway. It comes as an automated cd installation which will take care of the whole setup phase. Put the CD in, turn on your PC, and come back twenty minutes later. Your MailCleaner will be ready for the ten-click-only configuration phase. MailCleaner must be installed between the Internet and your final mail server, either by becoming the new MX record for your domain(s) or by getting mail from your frontend gateways. Once filtered, the messages will be forwarded to your destination mail server(s) or next gateway(s). MailCleaner is built on popular and very efficient free software: OS :  Debian MTA:  Exim Filtering:  MailScanner Anti-Spam:  SpamAssassin Anti-Virus:  ClamAV Web  GUI :  Apache / PHP / mysql The difference with MailCleaner is that the usage of these tools is almost transparent for the users and administrators as configuration a...